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At Aeon Technologies, we provide International (Inbound) Call Center/Contact Center Services. Aeon Call Center is a new generation outsourcing company formed by the joint venture of U.S. outsourcing industry experts and one of the successful company in Bangladesh (35 years in business). We are headquartered in the United States with operations centers in DHAKA, Bangladesh. We are growing consistently and will provide the cutting edge of technology, communications, to bring innovative and useful solutions to customers. We offer cost effective International (Inbound) call center services like order taking, product support, technical queries etc. Using a variety of tools including Ticketing and FAQ-based Systems, we respond to your customers email and queries quickly, crisply and correctly. We offer cost effective 24/7 online chat service whereby your website visitors can resolve their queries and concerns instantly. Outsourcing back office operations to us guarantees reduction in cost, with efficient and accurate data entry, conversion processing, etc. Setup Solutions We also provide call center setup solutions from scratch to end. We are the only Representative for PANAMAX INFOTECH LIMITED (INDIA) in BANGLADESH. We can also provide you with a world class software with very reasonable costs. We know that just being able to offer effective inbound services during regular business hours is often difficult for offices, especially when they do not have enough staff to handle the added traffic and follow-up often required during peak periods. Aeon is fully equipped with inbound Order Entry software to satisfy complex order needs. We can access your in-house order applications on your company website to complete on every call. Aeon is willing to work with you to develop database reports that meet your needs. Our order entry software generate reports in a user-friendly format to ensure that we continue to meet your changing requirements. We spend the time necessary on the front end to learn about your business, establish your needs and develop a cost effective solution.
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